Refund policy
We gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
We accept cancellations, if notified within 12 hours of the purchase.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
